orquestrador/app/services/integrations/service.py

import hashlib
import json
import logging
from typing import Any

from app.core.settings import settings
from app.core.time_utils import utc_now
from app.db.mock_database import SessionMockLocal
from app.db.mock_models import IntegrationDelivery, IntegrationRoute
from app.repositories.user_repository import UserRepository
from app.services.integrations.events import (
    ORDER_CANCELLED_EVENT,
    ORDER_CREATED_EVENT,
    RENTAL_OPENED_EVENT,
    RENTAL_PAYMENT_REGISTERED_EVENT,
    RENTAL_RETURN_REGISTERED_EVENT,
    REVIEW_SCHEDULED_EVENT,
    SUPPORTED_EVENT_TYPES,
)
from app.services.integrations.providers import BrevoEmailProvider, IntegrationProviderError
from app.services.integrations.templates import render_email_content


logger = logging.getLogger(__name__)

_PROVIDER_FACTORIES = {
    "brevo_email": BrevoEmailProvider,
}
SUPPORTED_DELIVERY_STATUSES = (
    "pending",
    "failed",
    "sent",
    "skipped",
)
USER_PROFILE_ROUTE_SCOPE = "user_profile"
USER_PROFILE_EVENT_TYPES = (
    ORDER_CREATED_EVENT,
    ORDER_CANCELLED_EVENT,
    REVIEW_SCHEDULED_EVENT,
    RENTAL_OPENED_EVENT,
    RENTAL_PAYMENT_REGISTERED_EVENT,
    RENTAL_RETURN_REGISTERED_EVENT,
)
DYNAMIC_USER_ROUTE_EMAIL = "dynamic:user_profile"
DYNAMIC_USER_ROUTE_NAME = "Usuario do fluxo"


def _clean_text(value: str | None) -> str | None:
    text = str(value or "").strip()
    return text or None


def _serialize_json(value: dict[str, Any] | None) -> str:
    return json.dumps(value or {}, ensure_ascii=True, sort_keys=True, separators=(",", ":"), default=str)


def _deserialize_json(value: str | None) -> dict[str, Any]:
    text = str(value or "").strip()
    if not text:
        return {}
    try:
        payload = json.loads(text)
    except (TypeError, ValueError):
        return {}
    return payload if isinstance(payload, dict) else {}


def _validate_event_type(event_type: str) -> str:
    normalized = _clean_text(event_type)
    if normalized not in SUPPORTED_EVENT_TYPES:
        raise ValueError(f"unsupported integration event: {event_type}")
    return normalized


def _normalize_int(value: Any) -> int | None:
    if value is None:
        return None
    text = str(value).strip()
    if not text:
        return None
    try:
        return int(text)
    except (TypeError, ValueError):
        return None


def _normalize_delivery_statuses(statuses: str | list[str] | tuple[str, ...] | None) -> list[str] | None:
    if statuses is None:
        return None

    if isinstance(statuses, str):
        candidates = [statuses]
    else:
        candidates = list(statuses)

    normalized_statuses: list[str] = []
    for status in candidates:
        normalized = _clean_text(status)
        if not normalized:
            continue
        if normalized not in SUPPORTED_DELIVERY_STATUSES:
            raise ValueError(f"unsupported integration delivery status: {status}")
        if normalized not in normalized_statuses:
            normalized_statuses.append(normalized)

    return normalized_statuses or None


def _build_idempotency_key(*, route_id: int, event_type: str, payload: dict[str, Any]) -> str:
    raw = f"{route_id}:{event_type}:{_serialize_json(payload)}"
    return hashlib.sha256(raw.encode("utf-8")).hexdigest()


def _recipient_scope(provider_config: dict[str, Any] | None) -> str:
    scope = str((provider_config or {}).get("recipient_scope") or "").strip().lower()
    return scope or "fixed"


def _serialize_route(route: IntegrationRoute) -> dict[str, Any]:
    provider_config = _deserialize_json(route.provider_config_json)
    return {
        "id": route.id,
        "event_type": route.event_type,
        "provider": route.provider,
        "enabled": bool(route.enabled),
        "recipient_email": route.recipient_email,
        "recipient_name": route.recipient_name,
        "recipient_scope": _recipient_scope(provider_config),
        "subject_template": route.subject_template,
        "body_template": route.body_template,
        "provider_config": provider_config,
        "created_at": route.created_at.isoformat() if route.created_at else None,
        "updated_at": route.updated_at.isoformat() if route.updated_at else None,
    }


def _is_user_profile_route_config(provider_config: dict[str, Any] | None) -> bool:
    return _recipient_scope(provider_config) == USER_PROFILE_ROUTE_SCOPE


def _is_legacy_user_profile_route_config(provider_config: dict[str, Any] | None) -> bool:
    return _is_user_profile_route_config(provider_config) and _normalize_int((provider_config or {}).get("user_id")) is not None


def _resolve_user_profile_recipient(
    db,
    *,
    payload: dict[str, Any],
    route: IntegrationRoute,
) -> dict[str, str] | None:
    user_id = _normalize_int(payload.get("user_id"))
    if user_id is None:
        return None

    user = UserRepository(db).get_by_id(user_id=user_id)
    if user is None:
        return None

    email = _clean_text(getattr(user, "email", None))
    if not email:
        return None

    recipient = {"email": email}
    recipient_name = _clean_text(getattr(user, "name", None)) or _clean_text(route.recipient_name)
    if recipient_name:
        recipient["name"] = recipient_name
    return recipient


def _resolve_route_recipient(
    db,
    *,
    route: IntegrationRoute,
    payload: dict[str, Any],
    provider_config: dict[str, Any] | None = None,
) -> dict[str, str] | None:
    normalized_provider_config = provider_config if isinstance(provider_config, dict) else _deserialize_json(route.provider_config_json)
    if _is_user_profile_route_config(normalized_provider_config):
        return _resolve_user_profile_recipient(
            db,
            payload=payload,
            route=route,
        )

    email = _clean_text(route.recipient_email)
    if not email:
        return None

    recipient = {"email": email}
    recipient_name = _clean_text(route.recipient_name)
    if recipient_name:
        recipient["name"] = recipient_name
    return recipient


def _serialize_delivery(delivery: IntegrationDelivery) -> dict[str, Any]:
    return {
        "id": delivery.id,
        "route_id": delivery.route_id,
        "event_type": delivery.event_type,
        "provider": delivery.provider,
        "status": delivery.status,
        "attempts": int(delivery.attempts or 0),
        "payload": _deserialize_json(delivery.payload_json),
        "recipient_email": delivery.recipient_email,
        "recipient_name": delivery.recipient_name,
        "rendered_subject": delivery.rendered_subject,
        "rendered_body": delivery.rendered_body,
        "provider_message_id": delivery.provider_message_id,
        "last_error": delivery.last_error,
        "idempotency_key": delivery.idempotency_key,
        "dispatched_at": delivery.dispatched_at.isoformat() if delivery.dispatched_at else None,
        "created_at": delivery.created_at.isoformat() if delivery.created_at else None,
        "updated_at": delivery.updated_at.isoformat() if delivery.updated_at else None,
    }


def _get_provider(provider_name: str):
    factory = _PROVIDER_FACTORIES.get(_clean_text(provider_name) or "")
    if not factory:
        raise IntegrationProviderError(f"Provider de integracao nao suportado: {provider_name}")
    return factory()


def list_integration_routes(
    *,
    event_type: str | None = None,
    provider: str | None = None,
    enabled: bool | None = None,
) -> list[dict[str, Any]]:
    db = SessionMockLocal()
    try:
        query = db.query(IntegrationRoute)
        normalized_event_type = _validate_event_type(event_type) if _clean_text(event_type) else None
        if normalized_event_type:
            query = query.filter(IntegrationRoute.event_type == normalized_event_type)
        normalized_provider = _clean_text(provider)
        if normalized_provider:
            query = query.filter(IntegrationRoute.provider == normalized_provider)
        if enabled is not None:
            query = query.filter(IntegrationRoute.enabled.is_(bool(enabled)))
        routes = query.order_by(IntegrationRoute.event_type.asc(), IntegrationRoute.id.asc()).all()
        return [_serialize_route(route) for route in routes]
    finally:
        db.close()


def list_integration_deliveries(
    *,
    statuses: str | list[str] | tuple[str, ...] | None = None,
    event_type: str | None = None,
    provider: str | None = None,
    route_id: int | None = None,
    limit: int = 50,
) -> list[dict[str, Any]]:
    normalized_statuses = _normalize_delivery_statuses(statuses)
    normalized_event_type = _validate_event_type(event_type) if _clean_text(event_type) else None
    normalized_provider = _clean_text(provider)
    normalized_route_id = int(route_id) if route_id is not None else None
    normalized_limit = max(1, int(limit)) if limit and int(limit) > 0 else None

    db = SessionMockLocal()
    try:
        query = db.query(IntegrationDelivery)
        if normalized_statuses:
            query = query.filter(IntegrationDelivery.status.in_(normalized_statuses))
        if normalized_event_type:
            query = query.filter(IntegrationDelivery.event_type == normalized_event_type)
        if normalized_provider:
            query = query.filter(IntegrationDelivery.provider == normalized_provider)
        if normalized_route_id is not None:
            query = query.filter(IntegrationDelivery.route_id == normalized_route_id)

        query = query.order_by(IntegrationDelivery.id.desc())
        if normalized_limit is not None:
            query = query.limit(normalized_limit)
        rows = query.all()
        return [_serialize_delivery(row) for row in rows]
    finally:
        db.close()


def upsert_email_integration_route(
    *,
    event_type: str,
    recipient_email: str,
    recipient_name: str | None = None,
    subject_template: str | None = None,
    body_template: str | None = None,
    enabled: bool = True,
    provider: str = "brevo_email",
    provider_config: dict[str, Any] | None = None,
) -> dict[str, Any]:
    normalized_event_type = _validate_event_type(event_type)
    normalized_provider = _clean_text(provider) or "brevo_email"
    normalized_provider_config = dict(provider_config or {})
    normalized_email = _clean_text(recipient_email)
    if not normalized_email and _is_user_profile_route_config(normalized_provider_config):
        normalized_email = DYNAMIC_USER_ROUTE_EMAIL
    if not normalized_email:
        raise ValueError("recipient_email is required")

    db = SessionMockLocal()
    try:
        route = (
            db.query(IntegrationRoute)
            .filter(IntegrationRoute.event_type == normalized_event_type)
            .filter(IntegrationRoute.provider == normalized_provider)
            .filter(IntegrationRoute.recipient_email == normalized_email)
            .first()
        )
        if route is None:
            route = IntegrationRoute(
                event_type=normalized_event_type,
                provider=normalized_provider,
                recipient_email=normalized_email,
            )
            db.add(route)

        route.enabled = bool(enabled)
        route.recipient_name = _clean_text(recipient_name)
        route.subject_template = _clean_text(subject_template)
        route.body_template = _clean_text(body_template)
        route.provider_config_json = _serialize_json(normalized_provider_config)
        db.commit()
        db.refresh(route)
        return _serialize_route(route)
    finally:
        db.close()


def sync_user_email_integration_routes(
    *,
    user_id: int,
    recipient_email: str,
    recipient_name: str | None = None,
) -> list[dict[str, Any]]:
    normalized_user_id = _normalize_int(user_id)
    normalized_email = _clean_text(recipient_email)
    if normalized_user_id is None:
        raise ValueError("user_id is required")
    if not normalized_email:
        raise ValueError("recipient_email is required")

    dynamic_provider_config = {
        "recipient_scope": USER_PROFILE_ROUTE_SCOPE,
    }

    db = SessionMockLocal()
    try:
        routes = (
            db.query(IntegrationRoute)
            .filter(IntegrationRoute.provider == "brevo_email")
            .filter(IntegrationRoute.event_type.in_(USER_PROFILE_EVENT_TYPES))
            .all()
        )
        changed = False
        for route in routes:
            provider_config = _deserialize_json(route.provider_config_json)
            if _is_legacy_user_profile_route_config(provider_config) and route.enabled:
                route.enabled = False
                changed = True
        if changed:
            db.commit()
    finally:
        db.close()

    synced_routes: list[dict[str, Any]] = []
    for event_type in USER_PROFILE_EVENT_TYPES:
        synced_routes.append(
            upsert_email_integration_route(
                event_type=event_type,
                recipient_email=DYNAMIC_USER_ROUTE_EMAIL,
                recipient_name=DYNAMIC_USER_ROUTE_NAME,
                enabled=True,
                provider_config=dynamic_provider_config,
            )
        )
    return synced_routes


async def emit_business_event(event_type: str, payload: dict[str, Any] | None) -> list[dict[str, Any]]:
    if not settings.integrations_enabled:
        return []

    normalized_event_type = _validate_event_type(event_type)
    normalized_payload = dict(payload or {})
    created_ids: list[int] = []

    db = SessionMockLocal()
    try:
        routes = (
            db.query(IntegrationRoute)
            .filter(IntegrationRoute.event_type == normalized_event_type)
            .filter(IntegrationRoute.enabled.is_(True))
            .all()
        )
        for route in routes:
            route_provider_config = _deserialize_json(route.provider_config_json)
            recipient = _resolve_route_recipient(
                db,
                route=route,
                payload=normalized_payload,
                provider_config=route_provider_config,
            )
            if recipient is None:
                continue

            idempotency_key = _build_idempotency_key(
                route_id=route.id,
                event_type=normalized_event_type,
                payload=normalized_payload,
            )
            existing = (
                db.query(IntegrationDelivery)
                .filter(IntegrationDelivery.idempotency_key == idempotency_key)
                .first()
            )
            if existing is not None:
                created_ids.append(existing.id)
                continue

            delivery = IntegrationDelivery(
                route_id=route.id,
                event_type=normalized_event_type,
                provider=route.provider,
                status="pending",
                payload_json=_serialize_json(normalized_payload),
                recipient_email=recipient.get("email"),
                recipient_name=recipient.get("name"),
                idempotency_key=idempotency_key,
            )
            db.add(delivery)
            db.flush()
            created_ids.append(delivery.id)

        db.commit()
    finally:
        db.close()

    if settings.integration_sync_delivery_enabled and created_ids:
        dispatched: list[dict[str, Any]] = []
        for delivery_id in created_ids:
            delivered = await dispatch_delivery(delivery_id)
            if delivered is not None:
                dispatched.append(delivered)
        return dispatched

    if not created_ids:
        return []

    db = SessionMockLocal()
    try:
        rows = (
            db.query(IntegrationDelivery)
            .filter(IntegrationDelivery.id.in_(created_ids))
            .order_by(IntegrationDelivery.id.asc())
            .all()
        )
        return [_serialize_delivery(row) for row in rows]
    finally:
        db.close()


async def dispatch_delivery(delivery_id: int) -> dict[str, Any] | None:
    db = SessionMockLocal()
    try:
        delivery = db.query(IntegrationDelivery).filter(IntegrationDelivery.id == delivery_id).first()
        if delivery is None:
            return None
        if delivery.status == "sent":
            return _serialize_delivery(delivery)

        route = db.query(IntegrationRoute).filter(IntegrationRoute.id == delivery.route_id).first()
        if route is None or not route.enabled:
            delivery.status = "skipped"
            delivery.last_error = "Route disabled or not found."
            delivery.attempts = int(delivery.attempts or 0) + 1
            db.commit()
            db.refresh(delivery)
            return _serialize_delivery(delivery)

        payload = _deserialize_json(delivery.payload_json)
        route_provider_config = _deserialize_json(route.provider_config_json)
        subject, body = render_email_content(
            event_type=delivery.event_type,
            payload=payload,
            subject_template=route.subject_template,
            body_template=route.body_template,
        )
        delivery.rendered_subject = subject
        delivery.rendered_body = body
        delivery.attempts = int(delivery.attempts or 0) + 1

        recipient_email = _clean_text(delivery.recipient_email)
        recipient_name = _clean_text(delivery.recipient_name)
        if not recipient_email:
            recipient = _resolve_route_recipient(
                db,
                route=route,
                payload=payload,
                provider_config=route_provider_config,
            )
            if recipient is None:
                delivery.status = "skipped"
                delivery.last_error = "Recipient email unavailable for delivery."
                db.commit()
                db.refresh(delivery)
                return _serialize_delivery(delivery)
            recipient_email = recipient.get("email")
            recipient_name = recipient.get("name")
            delivery.recipient_email = recipient_email
            delivery.recipient_name = recipient_name

        try:
            provider = _get_provider(route.provider)
            result = await provider.send_email(
                to_email=recipient_email,
                to_name=recipient_name,
                subject=subject,
                body=body,
                tags=[delivery.event_type],
                provider_config=route_provider_config,
            )
        except IntegrationProviderError as exc:
            delivery.status = "failed"
            delivery.last_error = str(exc)
            db.commit()
            db.refresh(delivery)
            return _serialize_delivery(delivery)

        delivery.status = "sent"
        delivery.last_error = None
        delivery.provider_message_id = _clean_text(result.get("message_id"))
        delivery.dispatched_at = utc_now()
        db.commit()
        db.refresh(delivery)
        return _serialize_delivery(delivery)
    finally:
        db.close()


async def process_pending_deliveries(
    *,
    limit: int = 20,
    delivery_ids: list[int] | None = None,
    statuses: str | list[str] | tuple[str, ...] | None = None,
    event_type: str | None = None,
    provider: str | None = None,
    route_id: int | None = None,
) -> list[dict[str, Any]]:
    normalized_statuses = _normalize_delivery_statuses(statuses)
    normalized_event_type = _validate_event_type(event_type) if _clean_text(event_type) else None
    normalized_provider = _clean_text(provider)
    normalized_route_id = int(route_id) if route_id is not None else None
    normalized_delivery_ids = sorted({int(delivery_id) for delivery_id in delivery_ids or []})

    if not normalized_delivery_ids and normalized_statuses is None:
        normalized_statuses = ["pending", "failed"]

    db = SessionMockLocal()
    try:
        query = db.query(IntegrationDelivery)
        if normalized_delivery_ids:
            query = query.filter(IntegrationDelivery.id.in_(normalized_delivery_ids))
        else:
            if normalized_statuses:
                query = query.filter(IntegrationDelivery.status.in_(normalized_statuses))
            if normalized_event_type:
                query = query.filter(IntegrationDelivery.event_type == normalized_event_type)
            if normalized_provider:
                query = query.filter(IntegrationDelivery.provider == normalized_provider)
            if normalized_route_id is not None:
                query = query.filter(IntegrationDelivery.route_id == normalized_route_id)
            query = query.order_by(IntegrationDelivery.id.asc())
            if limit and int(limit) > 0:
                query = query.limit(max(1, int(limit)))
        if normalized_delivery_ids:
            query = query.order_by(IntegrationDelivery.id.asc())
        selected_ids = [row.id for row in query.all()]
    finally:
        db.close()

    results: list[dict[str, Any]] = []
    for delivery_id in selected_ids:
        dispatched = await dispatch_delivery(delivery_id)
        if dispatched is not None:
            results.append(dispatched)
    return results


async def publish_business_event_safely(event_type: str, payload: dict[str, Any] | None) -> list[dict[str, Any]]:
    try:
        return await emit_business_event(event_type, payload)
    except Exception:
        logger.exception(
            "Falha ao publicar evento de integracao.",
            extra={"event_type": event_type},
        )
        return []